Frequently Asked Question
PRODUCT & CUSTOMIZATIONS
Our kanduras are tailored in beautiful Abu Dhabi, United Arab Emirates.
Yes, everything is made to order for our valuable customers. It’s kind of our thing.
Of course – if you’re quick on the draw. Just let us know within 24 hours; we start making your clothes after that and it’s too late to make changes.
Pieces from our seasonal collections are limited edition, so get ‘em before they’re gone.
Not at the moment, but maybe we can collaborate in the future.
Not at the moment, but we’d love to hear what you have in mind so we can make it happen in the future.
Most of our kanduras can be machine washed on a cold cycle and tumble dried on a low heat. To be safe, double-check the care instructions card inside your kandura order bag to make sure. All wool products should be dry cleaned. All of our products sell with more specific care instructions, please refer to them.
Yes! From Newborn to Adults. We cater to all ages.
Log into your account and go to your order history or feel free to contact us by phone, email, or whatsapp.
Nope. There’s no such thing as a free lunch, but customizations are on the house.
MEASUREMENTS
In order to make the best kanduras possible, Zuhd uses your body and our very own sizer mobile application measurements to create a completely made to measure kandura that's meant to fit.
You'll be prompted to use one of our different measurement techniques before checking out to get the perfect fit for your bespoke kandura.
Not at all. Everything can be done via the website and our sizer application. Alternatively, if you own a kandura which fits you perfectly, you can use our kandura measurements technique from the measurement section.
Yes! If you’re happy to do things that way, then so are we. Just as we have mentioned in the previous question.
Follow our custom-made measurement process and you can’t go wrong. We want to make sure you’re happy, so it’s a breeze if you order again in the future. We will have all your details saved.
Yes you can. Just log in and they will be right there inside your account.
Yes, you can update your body measurements through your account. Just login and update through the measurement section.
PAYMENT & INQUIRIES
Zuhd kanduras are made-to-order and delivered within 4-12 days via Emirates Post.
All Prices are in UAE Dirhams (AED) or in US Dollars (USD).
Zuhd takes many active steps to ensure the absolute safety of your credit card and personal information. We process all credit card sales via a fully secured and reputable third party payment processor called Stripe and do NOT keep full credit card information on record.
We currently accept payments in UAE Dirhams (AED) or in US Dollars (USD).
Not yet, but we’re working on it.
No, you can’t use two coupons at once.
SHIPPING
Delivery will be in 4-12 days depending on the shipping method choosen.
Emirates Post. We’ll email you tracking info when your order ships.
Everything is mentioned before checking out as well as all the different methods available.
Prices reflected on zuhd.store include shipping charges and any duty/customs charges within United Arab Emirates unless expressly stated otherwise. Additional charges may apply for duty and/or customs for addresses outside of the United Arab Emirates and are the sole responsibility of the receiver.
Shipments are delivered to a physical address. We currently do not ship to P.O. Boxes.
Give us a call at +612 9 1000 100 or shoot us an email at info@zuhd.store, preferably before your order ships.
Unfortunately, no. You can’t rush greatness.
Zuhd HQ is located in Abu Dhabi, United Arab Emirates.
Depending on where you ship to or if you change your shipping destination, you may be required to pay additional taxes or duties based on the taxation requirements of the destination.
Ensuring the perfect fit is our priority. We stand by our quality and craftsmanship, which is why we humbly request customers to give at least two of the 3 measurement techniques so that we can get at least a 97% accurate measurement for a almost perfect fit.
